Emergency Communications Dispatcher

Wake Forest University; United States; On-site; USD 25,000 - 39,000; Part time

Job summary

Wake Forest University in Winston-Salem, NC, is seeking a Communications Officer for the university police department. The role operates the radio communications system, dispatches calls for officers, and works various shifts, including nights, weekends, and holidays.

The position requires a high school diploma or GED, three years of related experience, strong customer service and communication skills, and the ability to pass background and medical screenings.

Qualifications

• High school diploma or GED with related experience.
• Excellent customer service, interpersonal, communication, and time management skills.
• US citizenship required.
• Proficiency with multiple line telephones and multi-channel radio equipment.
• Proficiency with Microsoft Office, Google Suites, the internet, and other relevant software.

Responsibilities

• Operates the department’s radio communications system and dispatches calls for assistance to officers.
• Responds to emergencies coordinating with local agencies and on‑campus teams.
• Must have excellent hearing, clear speech, and typing accuracy.
• Accurately records events in the CAD system.
• All other duties as assigned.

Skills

Customer service

Interpersonal skills

Time management

Verbal communication

Typing speed

Microsoft Office

Google Suites

Radio communications

US citizenship

Education

High school diploma or GED

United States citizenship

Tools

CAD system

Multi-channel radio equipment

Job description

Wake Forest University in Winston-Salem, NC, is seeking a Communications Officer for the university police department. The role operates the radio communications system, dispatches calls for officers, and works various shifts, including nights, weekends, and holidays.

The position requires a high school diploma or GED, three years of related experience, strong customer service and communication skills, and the ability to pass background and medical screenings.