Part-Time Donations & Retail Sales Associate

Goodwill Industries Group; South Bend (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group is seeking a Part-time Retail Associate at the South Bend store to greet customers, sort and price donations, and stock merchandise on the floor. The role uses the POS system, supports back-room organization, and reports to the Store Manager.

The position emphasizes excellent customer service, teamwork, and safety in a fast-paced retail environment. Authorized to work in the United States and capable of lifting up to 50 lbs is required.

Qualifications

• Excellent customer service with donors and customers.
• Friendly, approachable demeanor under pressure.
• Strong attention to detail when sorting, pricing, and tagging donations.
• Ability to quickly learn donation policies and item acceptance.
• Basic safety knowledge for lifting and workplace safety.
• Able to work efficiently in a fast-paced retail environment.
• Strong teamwork and communication with colleagues.

Responsibilities

• Greet customers warmly, provide excellent service, and answer inquiries.
• Track and inventory levels, restock merchandise, and report discrepancies.
• Process purchases using the POS, handle cash and balance cash drawer.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team and supervisors to support store operations.

Skills

Excellent customer service

Friendly and approachable

Strong attention to detail

Learn and apply donation policies

Safety awareness

Efficient in fast-paced setting

Teamwork and communication

Job description

Goodwill Industries Group is seeking a Part-time Retail Associate at the South Bend store to greet customers, sort and price donations, and stock merchandise on the floor. The role uses the POS system, supports back-room organization, and reports to the Store Manager.

The position emphasizes excellent customer service, teamwork, and safety in a fast-paced retail environment. Authorized to work in the United States and capable of lifting up to 50 lbs is required.