Donations & Sales Associate - Fast-Paced Retail

Goodwill Industries Group; South Bend (IN); On-site; USD 31,519,000 - 36,369,000; Full time

Job summary

Goodwill Industries Group in South Bend, IN is seeking a Full Time Retail Associate at the Cleveland Road location. The role involves receiving, sorting, pricing, tagging and stocking donations to ensure a smooth flow from drive‑thru to the sales floor.

You will greet customers, process purchases at the POS, handle cash securely and support store operations in a fast-paced environment under the Store Manager, while upholding Goodwill's mission and core values.

Qualifications

• Excellent customer service skills with donors and shoppers.
• Friendly and patient demeanor in interactions.
• Attention to detail when sorting, pricing and stocking items.
• Ability to learn donation policies quickly.
• Basic safety awareness and proper lifting techniques.
• Strong teamwork and communication with staff.

Responsibilities

• Greet customers, provide service and assist with inquiries.
• Track and inventory levels, restock merchandise and report discrepancies.
• Process purchases at the POS, handle cash and deposits accurately.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team and supervisors to support store operations.
• Other duties as assigned by supervisor.

Skills

Customer service

Communication

Detail orientation

Learning policies

Safety awareness

Teamwork

Education

None required

Job description

Goodwill Industries Group in South Bend, IN is seeking a Full Time Retail Associate at the Cleveland Road location. The role involves receiving, sorting, pricing, tagging and stocking donations to ensure a smooth flow from drive‑thru to the sales floor.

You will greet customers, process purchases at the POS, handle cash securely and support store operations in a fast-paced environment under the Store Manager, while upholding Goodwill's mission and core values.