Part-Time Donation Processing Associate

The Salvation Army North & Central Illinois Division; Livonia (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army North & Central Illinois Division is seeking a part-time Donation Processing Associate in Livonia MI. In this role, you will be the first point of contact for donors, providing exceptional service while processing donations and maintaining a clean environment.

Your efforts will help fund critical community programs. The position includes paid training and offers opportunities to build customer service skills. Join a mission-driven team and enjoy benefits such as an employee discount.

Qualifications

• Ability to provide exceptional donor service and support community programs.
• Experience in retail or customer service preferred.
• Must be organized and capable of sorting and processing donations.

Responsibilities

• Greet donors and offer assistance.
• Process and track donations accurately.
• Maintain a clean donation area.

Skills

Customer service

Donation processing

Organizational skills

Job description

Donation Processing Associate

Location: Livonia MI

Pay: $13.73 - $15.73 per hour

Job Type: Part-time

Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You’ll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!