Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; Livonia (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army USA Central Territory is seeking a Donation Processing Associate in Livonia, MI. This part-time position offers the opportunity to support community programs through donation processing while providing exceptional service to donors.

Your role involves tracking donations, maintaining a clean area, and ensuring a positive experience for those donating. Pay is competitive, ranging from $13.73 to $15.73 per hour, with paid training provided.

Qualifications

• Exceptional donor service skills required.
• Ability to maintain an organized donation area.
• Experience with sorting and processing donations preferred.

Responsibilities

• Greets and assists donors at donation center.
• Processes and tracks donations accurately.
• Maintains a clean and organized donation area.
• Sorts and loads donations onto Salvation Army trucks.
• Safeguards donated materials and equipment.

Skills

Customer service

Donation processing

Organization

Job description

Donation Processing Associate

Location: Livonia MI  Pay: $13.73 - $15.73 per hour  Job Type: Part-time  Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training in donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!