Part-Time Donation Processing Associate

The Salvation Army North & Central Illinois Division; Ann Arbor (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army North & Central Illinois Division is looking for a part-time Donation Processing Associate in Ann Arbor, MI. Your role will involve providing exceptional service to donors, processing donations, and supporting community programs.

With a schedule of 24 hours per week, including evenings and weekends, you will play a key role in maintaining a clean donation area and assisting donors. Join us for on-the-job training and a supportive team environment.

Qualifications

• Exceptional donor service and communication skills.
• Ability to process and track donations accurately.
• Strong organizational skills.

Responsibilities

• Provide exceptional donor service by greeting donors.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload donations as necessary.
• Report complaints or damage in the donation area.

Skills

Customer service

Donation processing

Organizational skills

Job description

Donation Processing Associate

Location: Ann Arbor MI

Pay: $13.73 - $15.73 per hour

Job Type: Part-time

Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You’ll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!