Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; Canton Charter Township (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Ongoing coaching and support

Job summary

The Salvation Army USA Central Territory is seeking a part-time Donation Processing Associate in Canton, MI. In this role, you will be the first point of contact for donors, providing exceptional service while processing donations that support community programs.

Your responsibilities include greeting donors, maintaining a clean donation area, sorting items, and accurately processing donations. Join us for meaningful, mission-driven work and benefit from paid training as well as a supportive team environment.

Qualifications

• Ability to provide exceptional customer service and support donors.
• Strong organizational skills to maintain the donation area.
• Ability to accurately process and track donations.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.

Skills

Exceptional donor service

Donation processing

Organizational skills

Job description

Donation Processing Associate

Location: Canton MI

Pay: $13.73 - $15.73 per hour

Job Type: Part-time

Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!