Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; Lincoln Park (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army USA Central Territory is seeking a Donation Processing Associate in Lincoln Park, MI. This part-time role involves customer service and donation processing which supports community programs. You will greet donors, track donations, and maintain the donation area.

Join a mission-driven team where you can build retail and customer service skills while contributing to meaningful community support. Evening, weekend, and holiday availability is required, and a variety of perks including employee discounts are offered.

Qualifications

• Ability to provide exceptional donor service.
• Experience in processing and tracking donations is a plus.
• Must maintain organization and cleanliness in the donation area.

Responsibilities

• Greet donors and assist with donations.
• Process and track donations accurately.
• Maintain a clean donation area.

Skills

Customer service

Attention to detail

Teamwork

Job description

Donation Processing Associate

Location: Lincoln Park MI | Pay: $13.73 - $$15.73 per hour | Job Type: Part-time | Schedule: 20 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Training Provided

• Paid training donation process, production standards, and store procedures.
• Ongoing coaching and support from store leadership.
• Opportunity to build retail and customer service skills.

Why Join Us

• Mission-driven work that supports programs in your community.
• On-the-job training.
• Team-oriented environment.
• Employee Discount, Employee Assistance Program, and more!