Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; Highland (MI); On-site; USD 18,914 - 21,669; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory is seeking a Donation Processing Associate to assist at their Highland, MI location. This part-time role involves providing excellent service to donors, processing donations, and supporting community mission programs.

You will have the opportunity to receive training and coaching in donation processing, while enjoying benefits like employee discounts and a supportive team environment.

Qualifications

• Experience in customer service is preferred.
• Ability to work in a team-oriented environment.
• Ability to handle donations safely and responsibly.

Responsibilities

• Provide exceptional donor service by greeting donors.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload donations as needed.

Skills

Customer service

Donation processing

Teamwork

Job description

Donation Processing Associate

Location: Highland MI

Pay: $13.73 - $15.73 per hour

Job Type: Part‑time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission‑driven work to support The Salvation Army's community programs.

What You’ll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well‐organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training in donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission‐driven work that supports programs in your community
• On‐the‐job training
• Team‐oriented environment
• Employee Discount, Employee Assistance Program, and more!