Part-Time Digital Workplace Support Specialist (6 Months)

San Diego Community Power; San Diego (CA); On-site; USD 58,479 - 76,043; Part time

Benefits offered by this job

80 hours of paid time off

48 hours of paid sick leave

Job summary

A not-for-profit agency in San Diego is seeking a Digital Support Specialist to enhance the digital experience for employees. Responsibilities include providing technical support, conducting training on tools like Microsoft 365, and optimizing digital platforms. The ideal candidate holds a bachelor's degree in Information Technology and has at least two years of relevant experience. This part-time temporary role offers an hourly wage between $42.45 and $55.20 based on experience, with additional paid time off benefits.

Qualifications

• Proficiency with Windows, MacOS, and mobile platforms.
• Strong knowledge of Microsoft 365 and other collaboration tools.
• Experience with help desk software and ticket systems.

Responsibilities

• Provide first-line and advanced support for digital workplace tools.
• Conduct onboarding and training sessions for employees.
• Monitor platform performance and identify opportunities for improvement.

Skills

Technical support

Troubleshooting skills

Interpersonal skills

Customer service mindset

Continuous learning

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft 365

SharePoint

Teams

Ticketing systems

Job description

A not-for-profit agency in San Diego is seeking a Digital Support Specialist to enhance the digital experience for employees. Responsibilities include providing technical support, conducting training on tools like Microsoft 365, and optimizing digital platforms. The ideal candidate holds a bachelor's degree in Information Technology and has at least two years of relevant experience. This part-time temporary role offers an hourly wage between $42.45 and $55.20 based on experience, with additional paid time off benefits.