Part-Time Design Center Experience & Sales Consultant

Kohler Co.; Kohler (WI); On-site; USD 22,000 - 33,000; Part time

Job summary

Kohler Co. is seeking a part-time, onsite role at the Kohler Design Center in Kohler, WI. You will deliver exceptional customer experiences, provide in-depth product knowledge, and develop specifications based on customer needs during visits and tours.

You will also support Kohler Design Center tours, merchandise during warehouse sales, and assist with design-related referrals, while weekends are required to accommodate peak times. A high school diploma is required with college degree preferred.

Qualifications

• High School Diploma required, four-year college degree preferred
• Previous experience in home project sales, kitchen and bath products, and/or home products preferred
• Strong communication and active listening skills
• Interest or experience in interior design recommended
• Prior Kohler product knowledge preferred
• Flexible work availability, with weekends required

Responsibilities

• Deliver exceptional customer experiences for Kohler Design Center visitors and customers
• Provide customers with in-depth Kohler product knowledge
• Develop specifications based on customer needs and requirements
• Deliver specification presentation to customer within 24 hours of customer visit
• Develop knowledge of current design trends and convey to customers seeking design information
• Proactively refer customers seeking professional design work to Kohler Design Services
• Resolve customer concerns utilizing Kohler Customer Care resources
• Deliver Kohler Design Center tours to individual customers and small groups
• Facilitate connections with the Kohler Co brand and customers by supporting tour guides and answering customer questions post tours
• Execute product receipt and merchandising for Kohler Warehouse Sale events
• Provide customer service during Kohler Warehouse Sale as assigned by Manager – Kohler Design Center

Skills

Strong communication

Active listening

Customer service

Interior design interest

Kohler product knowledge

Flexible weekend availability

Education

High School Diploma

Four-year college degree preferred

Job description

Kohler Co. is seeking a part-time, onsite role at the Kohler Design Center in Kohler, WI. You will deliver exceptional customer experiences, provide in-depth product knowledge, and develop specifications based on customer needs during visits and tours.

You will also support Kohler Design Center tours, merchandise during warehouse sales, and assist with design-related referrals, while weekends are required to accommodate peak times. A high school diploma is required with college degree preferred.