Part-Time Dental Front Office Assistant - Training Included

Heartland; Madison (WI); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay

Job summary

ForwardDental – East Town in Madison, Wisconsin is seeking a part-time Business Assistant to join our team. No dental experience is required; candidates with prior front-office or customer-service roles are welcome and training is provided.

The role includes greeting patients, handling front-office duties, scheduling with Dentrix, managing calls and mail, posting payments, and assisting the office team to keep operations running smoothly. Schedule is Wednesday–Friday with hours to be discussed.

Qualifications

• Experience in fast-paced customer-centric environments.
• Strong communication and organizational skills.
• Punctual, dependable, and professional.
• Able to work well in a team.
• Willing to learn and adapt in a dental office setting.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties: answer phones, check mail and email, and communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and explain coverage.

Skills

Customer service

Communication

Punctuality

Teamwork

Organization

Tools

Dentrix

Job description

ForwardDental – East Town in Madison, Wisconsin is seeking a part-time Business Assistant to join our team. No dental experience is required; candidates with prior front-office or customer-service roles are welcome and training is provided.

The role includes greeting patients, handling front-office duties, scheduling with Dentrix, managing calls and mail, posting payments, and assisting the office team to keep operations running smoothly. Schedule is Wednesday–Friday with hours to be discussed.