Part-Time Dental Front Desk & Scheduling Pro

Affordable Care, LLC; Madison (WI); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Competitive hourly pay

Predictable part-time schedule

Training provided

Collaborative dental team

Growth opportunities

Job summary

Affordable Dentures & Implants in Madison seeks a dedicated Dental Front Desk Assistant for 2–3 days per week. You will welcome patients, check them in/out, schedule appointments, and handle payments, insurance, and financing.

You’ll collaborate with experienced dental professionals to deliver high-quality care while maintaining a friendly, efficient front desk environment. The role offers a part-time schedule without weekends, comprehensive training, and opportunities to grow toward additional

Qualifications

• 2+ years of dental front office or dental receptionist experience required.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression.
• Check patients in and out while maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer inquiries on treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit when appropriate.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Maintain a clean, organized reception area.

Skills

dental front office

dental receptionist

patient scheduling

customer service

communication skills

organizational skills

team player

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in Madison seeks a dedicated Dental Front Desk Assistant for 2–3 days per week. You will welcome patients, check them in/out, schedule appointments, and handle payments, insurance, and financing.

You’ll collaborate with experienced dental professionals to deliver high-quality care while maintaining a friendly, efficient front desk environment. The role offers a part-time schedule without weekends, comprehensive training, and opportunities to grow toward additional