Entry‑Level Dental Office Front Desk (Part‑Time)

Heartland Dental; Madison (WI); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

ForwardDental – East Town in Madison, Wisconsin is seeking a part-time Business Assistant to join our team. No dental experience is required; training will be provided. The role focuses on front desk duties, patient interactions, and basic insurance processing in a collaborative Heartland Dental supported office.

Hours are Wednesday–Friday with daily hours discussed during the interview. The ideal candidate is dependable, punctual, and eager to learn in a friendly team environment that values

Qualifications

• Experience in fast-paced, customer-centric environments is preferred.
• Excellent communication and organizational skills are required.
• Regulatory privacy training (HIPAA) and PHI protection awareness are required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and email communications.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process patient insurance claims and follow up on outstanding claims.

Skills

Customer service

Communication

Organizational skills

Punctuality

Tools

Dentrix software

Job description

ForwardDental – East Town in Madison, Wisconsin is seeking a part-time Business Assistant to join our team. No dental experience is required; training will be provided. The role focuses on front desk duties, patient interactions, and basic insurance processing in a collaborative Heartland Dental supported office.

Hours are Wednesday–Friday with daily hours discussed during the interview. The ideal candidate is dependable, punctual, and eager to learn in a friendly team environment that values