Part-Time Customer Success & Sales Enablement Pro

Energy Innovation Corp; Gaithersburg (MD); On-site; USD 76,000 - 104,000; Part time

Job summary

Lockheed Martin in Gaithersburg, MD is seeking a part-time Customer Service Representative to drive top-of-funnel activities, coordinate customer journeys, and support sales with strategic communication. The role emphasizes mentoring, growth opportunities, and flexible options including remote-friendly arrangements.

The position offers a competitive compensation package and a clear path for skill development within a world-class technology environment.

Qualifications

• Must be able to deliver outcomes in a part-time role.
• Ability to manage stakeholders’ expectations.
• Strong written communication including meeting notes.
• Experience with Jira Service Management and a growth mindset.
• Excellent communication across email, calls, and in-person meetings.
• Proven track record under deadline pressure.

Responsibilities

• Script webinars to generate top-of-funnel leads.
• Conduct discovery calls to uncover needs and budget.
• Integrate customer journey mapping with omnichannel support.
• Conduct market research on sales marketing trends.
• Assess on calls and adapt closing strategy.
• Develop territory plans for Gaithersburg, MD.
• Grow brand awareness via leadership and public speaking.

Skills

Communication

Public Speaking

Teamwork

Tools

Jira Service Management

Job description

Lockheed Martin in Gaithersburg, MD is seeking a part-time Customer Service Representative to drive top-of-funnel activities, coordinate customer journeys, and support sales with strategic communication. The role emphasizes mentoring, growth opportunities, and flexible options including remote-friendly arrangements.

The position offers a competitive compensation package and a clear path for skill development within a world-class technology environment.