Program & Customer Representative Rep - E2

Lockheed Martin; Lexington (KY); On-site; USD 54,000 - 100,000; Full time

Job summary

Lockheed Martin is seeking a Program and Customer Rep in the Lexington, KY area. The role is full-time onsite at our Bluegrass Station facility, performing program and logistical duties and developing positive customer relations.

You will coordinate with various functions to ensure customer requests are handled promptly and manage the flow of goods and information from origin through customer placement to meet requirements.

Qualifications

• Must possess excellent written and verbal communication skills.
• Must possess excellent customer service skills.
• Logistics experience required.
• Must be detail oriented and possess excellent organizations skills.
• Must be able to multi-task.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, etc.).
• Knowledge of a government supply system.
• Final SECRET security clearance required.

Responsibilities

• Coordinating directly with customers on the complete life cycle of sensitive Repair & Return items.
• Accountable for accurate counts on sensitive item Repair & Return inventory.
• Execute the issuance of government contract equipment to supported customers as directed by taskings.
• Coordinate directly with internal and external customers to execute requirements and resolve issues.

Skills

Communication skills

Customer service

Logistics experience

Detail oriented

Multi-tasking

Microsoft Office

Government supply system

Security clearance

Tools

SRA

SSA

ATLAS

PBUSE

GCSS-A

Job description

Standard Job Description

Lockheed Martin is looking for a Program and Customer Rep in the Lexington, KY area. The role will work full-time onsite at our Bluegrass Station facility performing program and logistical duties. This person will develop and maintain positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Controls the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements.

Standard Job Description

Lockheed Martin is looking for a Program and Customer Rep in the Lexington, KY area. The role will work full-time onsite at our Bluegrass Station facility performing program and logistical duties. This person will develop and maintain positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Controls the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements.

Responsiblities will include, but are not limited to the following:

• Coordinating directly with customers on the complete life cycle of sensitive Repair & Return items.
• Accountable for accurate counts on sensitive item Repair & Return inventory.
• Execute the issuance of government contract equipment to supported customers as directed by taskings.
• Coordinate directly with internal and external customers to execute requirements and resolve issues.

Basic Qualifications

• Must possess excellent written and verbal communication skills.
• Must possess excellent customer service skills.
• Logistics experience required.
• Must be detail oriented and possess excellent organizations skills.
• Must be able to multi-task.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, etc.).
• Knowledge of a government supply system.
• Final SECRET security clearance required.

Desired Skills

• Ability to work in a fast paced, highly demanding, team environment.
• Knowledge of:
  • Stock Record Accounts (SRA's)
  • Supply Support Activities (SSA's)
  • Property accountability (ATLAS, PBUSE, GCSS-A)

Pay Information

Full-Time Salary Range: $53900.00 - $100100.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered

Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.