Part-Time Customer Service Specialist — Mobility & Safety

Transdev North America, Inc.; Norcross (GA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Paid Sick Leave

Medical, dental & vision after 90 days

Life Insurance

401k retirement benefits

Company holidays

Job summary

Transdev in Norcross, GA is seeking a Part-Time Customer Service Representative to act as a liaison for our customers, providers, and client. The role emphasizes safety and customer service excellence.

This position offers a starting pay of $17.00 per hour and includes standard corporate benefits. The work involves responding to inquiries, applying company policies, and ensuring accurate documentation of transportation details.

Qualifications

• High School Diploma, GED or equivalent.

Responsibilities

• Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
• Comprehensive understanding of policies and procedures.
• Meet or exceed established performance requirements.
• Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
• Other duties as required.

Skills

Customer service

Computer literacy

Telephone system operation

Job description

Transdev in Norcross, GA is seeking a Part-Time Customer Service Representative to act as a liaison for our customers, providers, and client. The role emphasizes safety and customer service excellence.

This position offers a starting pay of $17.00 per hour and includes standard corporate benefits. The work involves responding to inquiries, applying company policies, and ensuring accurate documentation of transportation details.