Part-Time Customer Service Specialist | Flexible Hours

Transdev; Village of Hillburn (NY); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Sick Days accrual

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Hillburn, NY is hiring a Part-Time Customer Service Representative to act as a liaison for customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Respond to inquiries, document trip details, and adhere to policies. Requirements include a high school diploma or GED, computer literacy, excellent customer service, and ability to operate a standard telephone system. DOT drug testing may apply.

Qualifications

• High School Diploma, GED or equivalent.
• Computer literate.
• Excellent customer service skills.
• Ability to operate standard telephone system.
• Subject to a DOT drug testing and physical if applicable.

Responsibilities

• Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
• Comprehensive understanding of policies and procedures.
• Meet or exceed established performance requirements.
• Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
• Other duties as required.

Skills

Excellent customer service skills

Computer literate

Ability to operate standard telephone

Education

High School Diploma, GED or equivalent

Job description

Transdev in Hillburn, NY is hiring a Part-Time Customer Service Representative to act as a liaison for customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Respond to inquiries, document trip details, and adhere to policies. Requirements include a high school diploma or GED, computer literacy, excellent customer service, and ability to operate a standard telephone system. DOT drug testing may apply.