Part-Time Customer Service Specialist - In-Branch Banking

Hoosier Heartland State Bank; New Ross (IN); Vor Ort; USD 22.000 - 26.000; Teilzeit

Benefits dieser Stelle

401(k) matching

Long Term Disability Insurance

Employee Assistance Program

Basic Life Insurance - $25,000

Employee Stock Ownership Plan (ESOP)

Paid Time Off

Paid Holidays

Paid Training

Zusammenfassung

Hoosier Heartland State Bank is hiring a Customer Service Representative to deliver an outstanding in-branch experience by handling teller transactions, reconciling cash drawers, and offering thorough account services. This role requires attention to detail, adherence to guidelines, and a customer‑first mindset.

The position emphasizes relationship banking, compliance with policies, and teamwork, with schedules that ensure coverage across branches.

Qualifikationen

• Minimum 1 year of customer service experience.
• Ability to listen, understand, and resolve problems.
• Ability to work positively in a fast-paced environment.
• Strong time management and organizational skills.
• Desire for professional growth within this position.

Aufgaben

• Accurately process teller transactions and reconcile a cash drawer.
• Provide account services to customers.
• Process new and existing accounts, IRAs, CDs, HSAs and other deposits.
• Maintain service standards and assist teammates as needed.
• Meet goals as directed by management.
• Identify customer needs and provide recommendations using relationship banking.
• Attend internal and external trainings.
• Maintain customer confidentiality and comply with policies.
• Submit reports promptly.
• Provide services at the assigned location.

Kenntnisse

Customer service

Communication

Time management

Team player

Patience

Organizational skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Hoosier Heartland State Bank is hiring a Customer Service Representative to deliver an outstanding in-branch experience by handling teller transactions, reconciling cash drawers, and offering thorough account services. This role requires attention to detail, adherence to guidelines, and a customer‑first mindset.

The position emphasizes relationship banking, compliance with policies, and teamwork, with schedules that ensure coverage across branches.