Part-Time Banking Teller - Customer Experience Pro

PNC Financial Services Group, Inc.; Crawfordsville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. in Crawfordsville, IN is seeking a Part Time Teller to deliver a high-quality customer experience and support daily branch operations.

In this in-office role, you will help customers with transactions, explain banking options, and identify opportunities to refer customers to the right specialists. The position emphasizes reliability, accuracy, and strong customer service, with a focus on educating customers about digital tools and maintaining branch standards.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Job description

PNC Financial Services Group, Inc. in Crawfordsville, IN is seeking a Part Time Teller to deliver a high-quality customer experience and support daily branch operations.

In this in-office role, you will help customers with transactions, explain banking options, and identify opportunities to refer customers to the right specialists. The position emphasizes reliability, accuracy, and strong customer service, with a focus on educating customers about digital tools and maintaining branch standards.