Part-Time Customer Service Specialist – Home Improvement

Lowe's; South Point (OH); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome shoppers, answer questions, and help them find the right products for home improvement needs. You will engage with customers throughout the day, stock shelves, assist with checkouts, and may cross-train in other departments to deliver the best service.

This part-time role offers flexibility, opportunities to grow with Lowe's, and access to benefit programs and associate discounts as described in the job posting.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Physical stamina

Lift 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome shoppers, answer questions, and help them find the right products for home improvement needs. You will engage with customers throughout the day, stock shelves, assist with checkouts, and may cross-train in other departments to deliver the best service.

This part-time role offers flexibility, opportunities to grow with Lowe's, and access to benefit programs and associate discounts as described in the job posting.