Part-Time Customer Service Scheduler – Home Services

Hers and His Plumbing Services; Snellville (GA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Performance pay

Full medical, dental, and vision

401(k) with company match

Job summary

Legacy Service Partners in Snellville, GA is seeking a Customer Service Representative to be the face and voice of the company, handling inquiries, scheduling service appointments, and supporting technicians. The role emphasizes friendly communication, problem-solving, and a commitment to customer satisfaction.

The shift is Monday to Friday 9am to 2pm at our Snellville office, offering opportunities to grow within a growing residential service platform.

Qualifications

• Experience in customer service or service-oriented industries.
• Excellent verbal and written communication.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Answer incoming customer calls and inquiries in a friendly, professional manner.
• Schedule service appointments and dispatch technicians based on availability.
• Maintain accurate customer records and assist with invoicing and data entry.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Legacy Service Partners in Snellville, GA is seeking a Customer Service Representative to be the face and voice of the company, handling inquiries, scheduling service appointments, and supporting technicians. The role emphasizes friendly communication, problem-solving, and a commitment to customer satisfaction.

The shift is Monday to Friday 9am to 2pm at our Snellville office, offering opportunities to grow within a growing residential service platform.