Part-Time Customer Service Representative - Solutions Center

Leaders-Furniture; Largo (FL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Flexible part-time schedule

401(k) with up to 30% match

Employee discounts

Friendly team environment

Job summary

Leaders Furniture in Largo, Florida, seeks a Part-Time Customer Service Representative to join the Solutions Center. You will handle guest inquiries with friendly, clear communication and coordinate with showrooms, distribution, and vendors to resolve issues.

Work a flexible part-time schedule Monday–Friday, 8 am–6 pm, with a supportive team and opportunities to learn. The role emphasizes accuracy, reliability, and a customer-first mindset.

Qualifications

• Proven ability to deliver helpful, courteous service to customers.
• Strong verbal and written communication skills.
• Ability to complete daily tasks reliably.
• Willingness to learn and improve processes.
• Honesty and reliability in all work.
• Experience in customer service or retail is a plus.

Responsibilities

• Provide helpful, thankful, and meaningful communication to resolve guest needs.
• Coordinate with showrooms, distribution center, repair team, and vendors.
• Maintain an organized dashboard to keep work clear and efficient.

Skills

Customer service

Verbal and written communication

Task management

Willingness to learn

Honesty and reliability

Retail experience

Job description

Part-Time Customer Service Representative - Solutions Center

Leaders Furniture Largo, Florida, United States

About this position

Position Title: Part-Time Customer Service Representative - Solutions Center

Location: Largo Florida

Department: Office Team : Solutions Team

Employment Type: Part-Time

Minimum Experience: Mid-level

Compensation: $18

Description: Leaders Furniture is a 55-year-old Florida family-owned manufacturer and retailer of quality outdoor furniture. Our #1 goal is simple: “A Happy Customer the First Time.” Our daily mantra is “Leave it better for the next person.”

We run modern, simple, easy to use systems that make a successful day repeatable. You’ll work from an organized, visually rich dashboard that gives you clear visibility and control, so you can focus on helping instead of fighting tools and chasing information.

As part of the Solutions Center team, you’ll work in a calm, open, and supportive environment with daily interaction with teammates. We solve problems together, help each other and share wins.

What You’ll Do

• Deliver helpful, thankful, and meaningful communication that resolves guest needs after they receive their purchase
• Coordinate with showrooms, the distribution center, the repair team, and vendors
• Work your organized dashboard every day so the work stays clear, efficient, and under control

What We’re Looking For

• A warm, positive attitude and a real love for helping people as part of a team
• Strong verbal and written communication
• Ability to complete tasks daily
• Willingness to learn and find efficient solutions
• Honesty and reliability — “Say what you’ll do and do what you say”
• A desire to win and the humility to own mistakes and try again
• Customer service or retail experience is a plus

What We Offer

• Flexible part-time schedule — no evenings or weekends
• Department hours Monday – Friday 8 am – 6 pm
• Friendly, supportive team environment
• 401(k) with up to 30% annual discretionary company match
• Employee discounts

Leaders Furniture maintains a drug-free workplace and conducts pre-employment background checks and drug testing.

We are an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.

Leaders Furniture uses E-Verify.

Salary Information

$18