Part-Time Customer Service Representative - Solutions Center

Leaders Furniture; Largo (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

401(k) with up to 30% match

Employee discounts

Part-time schedule

Job summary

Leaders Furniture is seeking a friendly, customer-focused team member for a flexible part-time role in Florida. You will interact with guests, coordinate with showrooms and the distribution center, and maintain clear dashboard-driven processes to ensure smooth operations.

Ideal candidates have a warm attitude, strong communication, and daily task discipline. Retail or customer service experience is a plus, and the team emphasizes a calm, supportive work environment.

Qualifications

• Warm, positive attitude and genuine love for helping people as part of a team.
• Strong verbal and written communication skills.
• Ability to complete tasks daily.
• Willingness to learn and find efficient solutions.
• Honesty and reliability — “Say what you’ll do and do what you say”
• Customer service or retail experience is a plus

Responsibilities

• Deliver helpful, thankful, and meaningful communication that resolves guest needs after they receive their purchase.
• Coordinate with showrooms, the distribution center, the repair team, and vendors.
• Work your organized dashboard every day so the work stays clear, efficient, and under control

Skills

Customer service

Verbal communication

Written communication

Team player

Reliability

Honesty

Job description

Leaders Furniture is a 55-year-old Florida family-owned manufacturer and retailer of quality outdoor furniture. Our #1 goal is simple:“A Happy Customer the First Time.” Our daily mantra is“Leave it better for the next person.”

We run modern, simple, easy to use systems that make a successful day repeatable. You’ll work from an organized, visually rich dashboard that gives you clear visibility and control, so you can focus on helping instead of fighting tools and chasing information.

As part of the Solutions Center team, you’ll work in a calm, open, and supportive environment with daily interaction with teammates. We solve problems together, help each other and share wins.

What You’ll Do

• Deliver helpful, thankful, and meaningful communication that resolves guest needs after they receive their purchase
• Coordinate with showrooms, the distribution center, the repair team, and vendors
• Work your organized dashboard every day so the work stays clear, efficient, and under control

What We’re Looking For

• A warm, positive attitude and a real love for helping people as part of a team
• Strong verbal and written communication
• Ability to complete tasks daily
• Willingness to learn and find efficient solutions
• Honesty and reliability — “Say what you’ll do and do what you say”
• A desire to win and the humility to own mistakes and try again
• Customer service or retail experience is a plus

What We Offer

• Flexible part-time schedule — no evenings or weekends
  • Department hours Monday – Friday 8 am – 6 pm
• Friendly, supportive team environment
• 401(k) with up to 30% annual discretionary company match
• Employee discounts

Leaders Furniture maintains a drug-free workplace and conducts pre-employment background checks and drug testing.

We are an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.

Leaders Furniture uses E-Verify.