Part-Time Customer Service Representative Customer Service Tallahassee, FL

REYNOLDS & REYNOLDS CO; Tallahassee (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Non-smoking environment

Equal opportunity employer

On-site training

29 hours per week

Job summary

Reynolds and Reynolds is seeking a Part-Time Customer Service Representative for Auto Data Direct, Inc. You will provide a high level of customer service over the phone and via email, assist customers with navigating the company website, and answer general account questions with light technical support.

On-site role with on-the-job training; must be able to lift up to 25 lbs and work 29 hours per week.

Qualifications

• Exceptional written and verbal communication skills.
• Excellent customer service skills.
• Exceptional attention to detail and troubleshooting skills.
• Basic computer skills including Microsoft, Gmail and Adobe.
• Flexible Scheduling, able to work 29 hours per week.
• Ability to lift up to 25lbs.

Responsibilities

• Provide high level customer service over the phone and by email.
• Assist customers with navigating the company website and account questions.
• Provide light technical support and resolve basic issues.
• Work on assigned projects and package documents for mailing.

Skills

Exceptional written and verbal comms

Excellent customer service

Attention to detail

Troubleshooting skills

Basic computer skills

Flex scheduling

Lift up to 25lbs

Tools

Microsoft Suite

Gmail

Adobe

Job description

Job Description

Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records.

As a Part-Time Customer Service Representative you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing.

#LI-Onsite

Training

On-the-job training

Requirements

• Exceptional written and verbal communication skills


• Excellent customer service skills


• Exceptional attention to detail and troubleshooting skills


• Basic computer skills including Microsoft, Gmail and Adobe


• Flexible Scheduling, able to work 29 hours per week


• Ability to lift up to 25lbs

Benefits

• Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.


• Reynolds and Reynolds is an equal opportunity employer.


• Exceptional written and verbal communication skills.


• Excellent customer service skills.


• Exceptional attention to detail and troubleshooting skills.


• Basic computer skills including Microsoft, Gmail and Adobe.


• Flexible Scheduling, able to work 29 hours per week.


• Ability to lift up to 25lbs