Part-Time Customer Service Pro — Retail Help & Growth

Family Dollar Stores Of Ohio LLC; North Canton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Ohio LLC in North Canton, OH is seeking a Customer Service Associate to deliver a great shopping experience by assisting customers, processing transactions, and keeping the store clean and well-stocked.

The role includes unloading trucks, stocking merchandise, ensuring security of cash, and maintaining a safe, friendly environment. Part-time position with opportunities for growth and benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem-solving

Decision-making

Following instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC in North Canton, OH is seeking a Customer Service Associate to deliver a great shopping experience by assisting customers, processing transactions, and keeping the store clean and well-stocked.

The role includes unloading trucks, stocking merchandise, ensuring security of cash, and maintaining a safe, friendly environment. Part-time position with opportunities for growth and benefits.