Part-Time Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Pineville (LA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in a part-time capacity to welcome customers, help them find products, and handle merchandise across departments. You will engage with customers throughout the day, answer questions, and ensure their needs are met in a fast-paced retail environment.

The role involves standing for long periods, lifting up to 25 lbs, and occasional cross-training in other store areas. Bilingual abilities and trade certifications are preferred.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills (preferred).
• Certification in trade related to department (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in a part-time capacity to welcome customers, help them find products, and handle merchandise across departments. You will engage with customers throughout the day, answer questions, and ensure their needs are met in a fast-paced retail environment.

The role involves standing for long periods, lifting up to 25 lbs, and occasional cross-training in other store areas. Bilingual abilities and trade certifications are preferred.