Part-Time Customer Service — Home Improvement

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) and ESPP

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome and assist customers with their home improvement needs in-store. You will help customers find products, load merchandise when needed, and ensure orders are processed accurately.

Role supports diverse departments, with opportunities to cross-train and grow. Part-time position offering competitive pay and benefits to eligible associates, including discount programs and education opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Communication

Problem solving

Teamwork

Job description

Lowe's is seeking a Customer Service Associate to welcome and assist customers with their home improvement needs in-store. You will help customers find products, load merchandise when needed, and ensure orders are processed accurately.

Role supports diverse departments, with opportunities to cross-train and grow. Part-time position offering competitive pay and benefits to eligible associates, including discount programs and education opportunities.