Customer Service Pro: Home Improvement Solutions

Lowe's Companies, Inc.; Carlsbad (NM); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) and Employee Stock Plan

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in a part-time retail environment to assist customers with finding products, answer questions, and ensure a smooth shopping experience at Lowe's. You will handle merchandise placement, process orders and deliveries, and participate in cross-functional training to maximize service quality.

Applicants with bilingual skills and basic tech abilities are encouraged, with opportunities for growth through training and company benefits.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Job description

Lowe's is seeking a Customer Service Associate in a part-time retail environment to assist customers with finding products, answer questions, and ensure a smooth shopping experience at Lowe's. You will handle merchandise placement, process orders and deliveries, and participate in cross-functional training to maximize service quality.

Applicants with bilingual skills and basic tech abilities are encouraged, with opportunities for growth through training and company benefits.