Part-Time Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Merced (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, guide them to products, and facilitate smooth shopping experiences at Lowe’s stores.

You will answer questions, locate items, and help with checkout while maintaining a welcoming environment across departments. The role emphasizes daily customer interactions, assisting with product selection, and learning multiple store areas to support team goals and service standards.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Math basics

Physical stamina

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, guide them to products, and facilitate smooth shopping experiences at Lowe’s stores.

You will answer questions, locate items, and help with checkout while maintaining a welcoming environment across departments. The role emphasizes daily customer interactions, assisting with product selection, and learning multiple store areas to support team goals and service standards.