Full-Time Customer Experience Advocate (Gym)

National Fitness Partners; Springfield Township (Delaware County); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

401K Retirement Fund (Employer match)

Health Insurance Options

PTO for all employees

Basic Life Insurance & Short-Term DI (

Employee Assistance Program

Free employee Black Card Membership

Zusammenfassung

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in the United States. The role starts at $12 per hour with raises at 180 days, 1 year, and every 6 months afterward based on anniversary date. Schedule Tuesday–Friday from 1:00 PM to 9:00 PM, and Friday 1:15 PM to 9:15 PM.

We offer competitive pay, PTO, 401K, health options, and more. Join a team that believes in transforming lives through affordable fitness and providing a Judgement Free

Qualifikationen

• Excellent customer service and communication skills.
• Ability to greet and assist members professionally.
• Ability to handle phones and respond to inquiries using scripts.
• Team-oriented with a positive attitude.
• Basic familiarity with point-of-sale systems.

Aufgaben

• Provide superior customer service to Planet Fitness members, prospective members and guests to ensure a Judgement Free experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized and safe club environment.

Jobbeschreibung

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in the United States. The role starts at $12 per hour with raises at 180 days, 1 year, and every 6 months afterward based on anniversary date. Schedule Tuesday–Friday from 1:00 PM to 9:00 PM, and Friday 1:15 PM to 9:15 PM.

We offer competitive pay, PTO, 401K, health options, and more. Join a team that believes in transforming lives through affordable fitness and providing a Judgement Free