Part-Time Customer Service Lead - Guest Experience Leader

Burlington Stores; Minneapolis (MN); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Job summary

Burlington Stores is seeking a Part Time Customer Service Lead in Minneapolis. You will lead day-to-day customer service initiatives under supervision, inspire associates, and ensure a friendly, professional shopping experience for customers.

You will model Burlington’s core values, drive a high level of customer satisfaction, and help maintain efficient front-end operations while supporting the team during peak times and stressful periods.

Qualifications

• Ability to lead day-to-day customer service initiatives and motivate associates.
• Strong focus on friendly, professional customer service at all times.

Responsibilities

• Model company values and front-end standards for the team.
• Improve friendliness and speed of checkout with a customer-first focus.
• Maintain a neat front-end area and resolve register/transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Job description

Burlington Stores is seeking a Part Time Customer Service Lead in Minneapolis. You will lead day-to-day customer service initiatives under supervision, inspire associates, and ensure a friendly, professional shopping experience for customers.

You will model Burlington’s core values, drive a high level of customer satisfaction, and help maintain efficient front-end operations while supporting the team during peak times and stressful periods.