Part-Time Customer Service Lead – Flexible Hours & Discount

Burlington; Lewisville (TX); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Lewisville, TX. You will lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, efficient checkout experience in a fast-paced retail setting.

You will model Burlington’s values, manage schedules, and coordinate breaks while maintaining high customer satisfaction. The role offers competitive wages, associate discount, and benefits eligibility for part-time staff.

Qualifications

• Experience leading a customer service team.
• Able to work a flexible schedule including mornings, nights, weekends and holidays.
• Physically able to lift 40 lbs and stand for extended periods.

Responsibilities

• Model company values and lead day-to-day customer service initiatives.
• Improve friendliness, speed of checkout and customer feedback with a customer-first focus.
• Maintain a neat front-end area and assist with register and transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Scheduling

Problem solving

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Lewisville, TX. You will lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, efficient checkout experience in a fast-paced retail setting.

You will model Burlington’s values, manage schedules, and coordinate breaks while maintaining high customer satisfaction. The role offers competitive wages, associate discount, and benefits eligibility for part-time staff.