Part-Time Customer Service Pro - Home Improvement

Lowe's; Concord (NC); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Lowe's is hiring a Customer Service Associate to welcome customers and assist with finding products that fit their home improvement needs. You’ll handle questions, help locate items, and support quick, friendly service throughout the store.

In this role you’ll work with teams across departments, learn the store layout, and gain experience with checkout and merchandising tasks. A part-time schedule with support for growth is available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Retail experience

Bi-lingual

Retail technology

Outils

Smartphones & tablets

Description du poste

Lowe's is hiring a Customer Service Associate to welcome customers and assist with finding products that fit their home improvement needs. You’ll handle questions, help locate items, and support quick, friendly service throughout the store.

In this role you’ll work with teams across departments, learn the store layout, and gain experience with checkout and merchandising tasks. A part-time schedule with support for growth is available.