Part-Time Customer Service Associate - Retail

dollartree; New Bern (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in New Bern, NC. You will assist customers, process sales at the register, and help keep the store clean and stocked. Strong communication and friendly interactions are essential to provide a positive shopping experience.

The role requires physical stamina to lift 30–50 lbs and perform varied store duties, with a focus on safety and customer satisfaction. This is a part-time opportunity with flexible scheduling where available.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment.
• Ability to follow instructions and interpret documents.
• Capable of lifting 30–50 lbs and frequent walking/standing.
• Excellent customer service, communication, and problem-solving skills.
• Strong organizational skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; replenish stock.
• Maintain a safe, respectful store environment.
• Clean and restock bathrooms; sweep and mop floors.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organization

Problem-solving

Physical stamina

Education

High school diploma

Job description

Family Dollar is seeking a Customer Service Associate in New Bern, NC. You will assist customers, process sales at the register, and help keep the store clean and stocked. Strong communication and friendly interactions are essential to provide a positive shopping experience.

The role requires physical stamina to lift 30–50 lbs and perform varied store duties, with a focus on safety and customer satisfaction. This is a part-time opportunity with flexible scheduling where available.