Retail Customer Experience Specialist

Family Dollar Stores Of North Carolina LLC; Town of Charlotte (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC in the United States is seeking a Customer Service Associate to assist customers, handle cash transactions, and maintain a clean, organized store. You will work at a part-time capacity, providing friendly service and supporting store operations.

Join our team to help unload trucks, restock shelves, and maintain a safe, welcoming environment for shoppers and colleagues while contributing to daily sales and store performance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication skills

Problem solving

Physical stamina

Team collaboration

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in the United States is seeking a Customer Service Associate to assist customers, handle cash transactions, and maintain a clean, organized store. You will work at a part-time capacity, providing friendly service and supporting store operations.

Join our team to help unload trucks, restock shelves, and maintain a safe, welcoming environment for shoppers and colleagues while contributing to daily sales and store performance.