Maintenance Coordinator: Scheduling & Service Delivery

Associa; Brooklyn Park (MN); On-site; USD 25,000 - 39,000; Full time

Job summary

Associa Minnesota is seeking an OnCall Maintenance Coordinator to join the operations team. This role coordinates maintenance requests, schedules technicians, tracks work orders, and ensures accurate billing documentation while serving as the hub between homeowners, community managers, vendors, and leadership.

The ideal candidate is highly organized, customer-focused, technology-savvy, and able to thrive in a fast-paced environment with shifting priorities.

Qualifications

• Minimum 2 years in customer service or operations coordination.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and business systems.
• Experience in HOA or property management preferred.

Responsibilities

• Coordinate maintenance work orders from start to finish.
• Schedule technicians and service providers daily.
• Track work orders and communicate updates to stakeholders.
• Assist with invoicing, proposals, and project documentation.
• Support maintenance manager and operations team.

Skills

Customer service

Administrative coordination

Scheduling

Microsoft Office

Communication skills

Multitasking

Education

High School Diploma or GED

Associate degree or equivalent work experience

Tools

Microsoft Outlook

Excel

Word

Teams

Job description

Associa Minnesota is seeking an OnCall Maintenance Coordinator to join the operations team. This role coordinates maintenance requests, schedules technicians, tracks work orders, and ensures accurate billing documentation while serving as the hub between homeowners, community managers, vendors, and leadership.

The ideal candidate is highly organized, customer-focused, technology-savvy, and able to thrive in a fast-paced environment with shifting priorities.