Part Time Customer Service Associate I

Baycoast Bank; Pope Beach (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Ability to lift up to 50 lbs

Evenings and weekends

Job summary

BayCoast Bank is seeking a Part-Time Customer Service Associate I at the Fairhaven branch to welcome customers, resolve inquiries, and support daily branch operations. You will engage with customers, promote banking products, and help maintain accurate transaction processing in a fast-paced environment.

Ideal candidates bring customer service or cash handling experience, strong communication skills, and a proactive attitude to learn and grow within the bank.

Qualifications

• Customer service or cash handling experience.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Positive attitude and willingness to learn.
• Ability to handle multiple tasks in a fast-paced environment.
• Bilingual: Portuguese/Spanish a plus but not required.

Responsibilities

• Customer Service & Engagement: Serve as the face of the bank, delivering friendly and professional service; handle inquiries and resolve issues; build relationships and identify customer needs.
• Sales & Relationship Development: Recommend banking products and services; identify referral opportunities; support branch service goals.
• Transactions & Operations: Process customer transactions accurately and efficiently; balance cash; assist with ATM, night deposit, and safe deposit functions.
• Teamwork & Growth: Participate in team initiatives and training, support other departments as needed; contribute to a positive team environment.

Skills

Customer service

Cash handling

Communication skills

Interpersonal skills

Multitasking

Portuguese/Spanish (bonus)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Customer Service Associate I

Part Time Customer Service Rep Fairhaven Branch, Fairhaven, MA, US

2 days ago Requisition ID: 1753

Salary Range: $17.50 To $19.00 Annually

Customer Service Associate (Part-Time)

Location: Fairhaven, Massachusetts

Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we're looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team.

In this role, you'll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.

What You’ll Do

Customer Service & Engagement:

• Serve as the face of the bank, delivering friendly and professional service
• Handle customer inquiries and resolve issues efficiently
• Build relationships and identify customer needs

Sales & Relationship Development:

• Recommend banking products and services
• Identify referral opportunities
• Support branch service goals

Transactions & Operations:

• Process customer transactions accurately and efficiently
• Balance cash and maintain transaction accuracy
• Assist with ATM, night deposit, and safe deposit functions

Teamwork & Growth:

• Participate in team initiatives and training programs
• Support other departments as needed
• Contribute to a positive team environment

What You Bring

• Customer service or cash handling experience
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Positive attitude and willingness to learn
• Ability to handle multiple tasks in a fast-paced environment
• Bilingual: Portuguese/Spanish a plus but not required

Why Join BayCoast Bank

• Take pride in what you do
• Believe your work matters
• Care about people
• Maintain a positive attitude

Employee Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Educational assistance
• Tuition assistance
• Defined Benefit Pension Plan
• Employee banking perks
• Career advancement opportunities
• Ability to lift up to 50 lbs
• May require evenings and weekends
• Reliable transportation may be required