Part-Time Bank Customer Service Associate

ADP, Inc.; Fairhaven (MA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Ability to lift up to 50 lbs

Evenings and weekends available

Job summary

BayCoast Bank is seeking a Part-Time Customer Service Associate I at our Fairhaven branch in Fairhaven, MA. You will be on the front line delivering friendly service, resolving inquiries, and building relationships with customers in a fast-paced banking environment.

Responsibilities include processing transactions, balancing cash, and supporting sales goals while collaborating with teammates. This role may require evenings and weekends and offers benefits and growth opportunities.

Qualifications

• Customer service or cash handling experience
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Positive attitude and willingness to learn
• Ability to handle multiple tasks in a fast-paced environment
• Bilingual: Portuguese/Spanish a plus but not required

Responsibilities

• Serve as the face of the bank, delivering friendly and professional service
• Handle customer inquiries and resolve issues efficiently
• Build relationships and identify customer needs
• Recommend banking products and services
• Identify referral opportunities
• Support branch service goals
• Process customer transactions accurately and efficiently
• Balance cash and maintain transaction accuracy
• Assist with ATM, night deposit, and safe deposit functions
• Participate in team initiatives and training programs
• Support other departments as needed
• Contribute to a positive team environment

Skills

Customer service

Cash handling

Communication

Multitasking

Bilingual PT/ES

Job description

BayCoast Bank is seeking a Part-Time Customer Service Associate I at our Fairhaven branch in Fairhaven, MA. You will be on the front line delivering friendly service, resolving inquiries, and building relationships with customers in a fast-paced banking environment.

Responsibilities include processing transactions, balancing cash, and supporting sales goals while collaborating with teammates. This role may require evenings and weekends and offers benefits and growth opportunities.