Part-Time Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Crowley (LA); On-site; USD 23,000 - 31,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs.

You will engage with customers, answer questions, and ensure satisfaction throughout the shopping experience, across departments such as Appliances, Hardware, Plumbing, and more. Role requires basic computer skills, familiarity with retail tech, and the ability to lift up to 25 lbs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi‑lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail experience

Basic math

Bilingual

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs.

You will engage with customers, answer questions, and ensure satisfaction throughout the shopping experience, across departments such as Appliances, Hardware, Plumbing, and more. Role requires basic computer skills, familiarity with retail tech, and the ability to lift up to 25 lbs.