Part-Time Customer Service Associate — Auction Yard Ops

Ritchie Bros. Auctioneers, Inc.; California; On-site; USD 21,000 - 30,000; Part time

Job summary

RB Global in the United States is seeking a Part-Time Customer Service Representative to provide exceptional service, answer inquiries, process payments and support sale day activities at the yard. You will interact with customers and internal teams, organize documents, and help ensure a smooth, safe auction experience.

The ideal candidate has prior in-person customer service, strong computer skills, and a friendly, team-oriented attitude.

Qualifications

• Previous in-person customer service experience.
• Comfort with computers and learning new software.
• Excellent data entry keyboarding skills.
• Commitment to delivering excellent customer service.
• Ability to stay positive under pressure.
• Friendly, outgoing, patient personality.
• Team player who pitches in where needed.

Responsibilities

• Organize keys and documents by internal coding system.
• Communicate with departments and customers about required documents.
• Process payments from successful bidders.
• Provide information about auxiliary services.
• Ensure superior customer service is delivered.
• Support RB Unreserved Commitment to Safety.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Keyboarding

Computer skills

Team player

Positive attitude

Communication

Job description

RB Global in the United States is seeking a Part-Time Customer Service Representative to provide exceptional service, answer inquiries, process payments and support sale day activities at the yard. You will interact with customers and internal teams, organize documents, and help ensure a smooth, safe auction experience.

The ideal candidate has prior in-person customer service, strong computer skills, and a friendly, team-oriented attitude.