Part-Time Customer Service Associate

Luther Brookdale Honda; Brooklyn Center (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401k with Match

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Employee Discounts

Job summary

Luther Brookdale Honda in Brooklyn Center, MN is seeking a Customer Service Associate with excellent customer service skills. The role handles inbound calls, routes callers, and applies basic accounting in accounts receivable/payable. Ideal candidates have dealership experience and strong Excel knowledge.

Compensation is $18–$20/hour with opportunities for growth and training. Join our family-owned dealership with a focus on guest service, team collaboration, and long-term career opportunities

Qualifications

• Experience with dealership operations and Excel proficiency.
• Strong customer service orientation and communication skills.
• Flexibility to work weeknights and weekends.
• Professional appearance and positive, friendly demeanor.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Make change accurately and issue receipts to customers.
• Handle customer complaints diplomatically and refer to the appropriate person for resolution.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient with customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Skills

Customer service

Excel

Dealership experience

Communication

Flexible hours

Tools

Microsoft Office

Job description

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people,

We are seeking a Customer Service Associate with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

$18-$20/hour

What We Offer

• 401k with Match
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Employee Discounts

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Make change accurately and issue receipts to customers
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and team members
• Professional personal appearance
• Clean driving record

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.