Internet Sales/ BDC

Luther Burnsville Hyundai; Burnsville (MN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

Job summary

A leading automotive dealership in Burnsville is seeking enthusiastic individuals for Internet Sales / BDC roles. This position involves assisting customers with inquiries, following up on sales leads, and utilizing CRM systems. Ideal candidates will possess strong customer service experience and have a team player attitude. The company offers competitive compensation, training programs, and various benefits, contributing to a dynamic and supportive work environment.

Qualifications

• Previous experience in customer service is required.
• Must be a team player with a positive attitude.
• Strong computer skills are essential.

Responsibilities

• Answer customer calls and follow up on sales appointments.
• Respond to internet, phone, and live chat inquiries quickly.
• Provide initial product information and direct customers to resources.
• Present financing options based on customer needs.
• Follow up with leads that are not ready to book appointments.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Strong computer skills

Team player attitude

Enthusiastic personality

Job description

Internet Sales / BDC

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

$50-$100k/year

What We Offer

• Medical, Dental & Vision
• 401k with Match
• Paid Vacation
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Health and Wellness
• Accident & Critical Illness
• HSA/Flexible Spending
• Pet Insurance
• Employee Discounts

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.