Part-Time Receptionist

Luther Brookdale Chrysler Jeep Dodge; Brooklyn Park (MN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401k with Match

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Employee Discounts

Job summary

Luther Brookdale Chrysler Jeep Dodge is seeking a Part-Time Receptionist to manage frontline calls and provide friendly, professional service at the dealership in Brooklyn Park, MN. The role involves directing callers, basic clerical duties, and supporting accounting tasks as needed.

The ideal candidate has Excel knowledge, is comfortable with Microsoft Office, and can work flexible weeknights and weekends.

Qualifications

• Excellent customer service skills and professional demeanor.
• Ability to communicate customers' interests and requests to management and sales personnel.

Responsibilities

• Receive calls into the dealership and direct callers to their destination.
• Answer phones and route to proper department; follow up as needed.
• Handle customer complaints diplomatically and refer to appropriate person for resolution.
• Operate the front desk switchboard and manage visitor flow.
• Assist managers with clerical duties and data entry as needed.
• Maintain friendly, professional, and efficient interactions with customers and staff.
• Familiarize yourself with department structures and internal procedures.
• Support basic accounting tasks in accounts receivable/payable as needed.

Skills

Customer service

Communication

Professional demeanor

Tools

Microsoft Office

Excel

Job description

Part-Time Receptionist

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people.

We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

What We Offer

• 401k with Match
• Growth Opportunities
• Paid Training
• Family Owned and Operated
• Long Term Job Security
• Employee Discounts

Responsibilities

• Receive cash, checks and credit card payments from customers
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.