Part-Time Customer Service Admin | Scheduling & Invoices

The Friedkin Group; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

On-the-job training

Competitive pay

Vacation and holiday pay

Medical, Dental and Vision benefits

Life and Disability Insurance

401(k) with employer match

Employee assistance program

Education assistance

Job summary

Westside Lexus is seeking a Part Time Customer Service Admin to represent the Service department on the phones and in person. You will support the team, greet guests, and help manage invoices and deposits while delivering outstanding customer care.

You will join a family-like dealership culture, with opportunities for growth and on-the-job training. Strong communication and organization are essential for success.

Qualifications

• Professional, courteous interactions with customers and team members.
• Positive mindset with a passion for great service.
• Proficient with multiline phone systems and computers.
• Able to work in a fast-paced environment.
• Strong organizational and time-management abilities.
• Excellent written and verbal communication.

Responsibilities

• Handle customer service needs and inquiries.
• Schedule service appointments by phone.
• Resolve conflicts in person and over the phone.
• Explain invoices and adjust as needed.
• Submit invoices to 3rd party companies and collect payments.
• Greet customers promptly and courteously.
• Coordinate actions with managers, service advisors, technicians and customers.
• Process deposits (cash, check and credit card).
• Generate outbound calls to schedule repairs and recalls.

Skills

Customer service

Phone systems proficiency

Communication

Organizational skills

Time management

Written and verbal skills

Tools

Phone systems

Computers

Job description

Westside Lexus is seeking a Part Time Customer Service Admin to represent the Service department on the phones and in person. You will support the team, greet guests, and help manage invoices and deposits while delivering outstanding customer care.

You will join a family-like dealership culture, with opportunities for growth and on-the-job training. Strong communication and organization are essential for success.