Part-Time Service Coordinator – Customer Care & Scheduling

Westside and Northside Lexus; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

On-the-job training

Competitive pay

Vacation & holiday pay

Medical, Dental & Vision

Life & Disability Insurance

401(k) with employer match

Employee assistance program

Education assistance

Voluntary benefits

Job summary

Westside Lexus is seeking a part-time Customer Service Admin to represent the Service department on callers and in person, providing essential support to our service team. The role emphasizes professionalism, reliability, and a customer-first mindset within a family-like dealership environment spanning Westside and Northside Lexus.

You will handle phones, schedule appointments, explain invoices, manage payments, and coordinate activities across staff while delivering friendly, efficient service

Qualifications

• Ability to interact professionally with customers and team members.
• Positive mindset and a passion for customer service.
• Proficiency with multiline phone systems.
• Strong computer skills and basic software literacy.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Answer phones and greet customers.
• Schedule service appointments.
• Resolve conflicts in person and by phone.
• Explain invoices and adjust charges as needed.
• Submit invoices to third-party companies and collect payments.
• Coordinate with managers, service advisors, technicians and customers.
• Deposit cash, checks and credit card payments.
• Generate outbound calls to schedule repairs, service recalls, and parts.
• Provide other admin support as needed.

Skills

Multiline phone systems proficiency

Computer proficiency

Professional demeanor

Positive attitude

Fast-paced work

Time management

Job description

Westside Lexus is seeking a part-time Customer Service Admin to represent the Service department on callers and in person, providing essential support to our service team. The role emphasizes professionalism, reliability, and a customer-first mindset within a family-like dealership environment spanning Westside and Northside Lexus.

You will handle phones, schedule appointments, explain invoices, manage payments, and coordinate activities across staff while delivering friendly, efficient service