Part-Time Service Admin & Customer Concierge

Careers | The Friedkin Group; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Comprehensive on-the-job training

Competitive pay plans

Vacation and holiday pay

Medical, dental and vision benefits

Life and disability insurance

401(k) with employer match

Employee assistance program

Education assistance

Voluntary benefits

Job summary

Westside Lexus is seeking a part-time Customer Service Admin to represent the Service department on the phones and in person. The role requires a friendly, professional demeanor, reliable attendance, and the ability to handle invoices and payments with precision.

Responsibilities include scheduling, conflict resolution, cash handling, and outbound calls to coordinate repairs and recalls. The team promotes growth, benefits, and a supportive culture in a family-like environment.

Qualifications

• Professional and courteous interaction with customers and team members
• Positive mindset and passion for great customer service
• Ability to work in a fast-paced environment; strong written and verbal skills

Responsibilities

• Ensure that customer service needs are met.
• Scheduling service appointments over the phone.
• Resolve conflicts in person and over the phone.
• Explain invoices and charges, confirming and editing invoices if needed.
• Submit invoices to 3rd party companies and collect payment.
• Greet customers promptly and courteously.
• Fully coordinate actions with managers, service advisors, technicians and customers.
• Submit accurate cash, check and credit card deposits.
• Generate additional business and perform outbound calls to schedule repairs, service, parts, and recalls.

Skills

Customer service

Phone systems

Computer proficiency

Organizational skills

Written/verbal skills

Tools

Phone system software

Computer software

Job description

Westside Lexus is seeking a part-time Customer Service Admin to represent the Service department on the phones and in person. The role requires a friendly, professional demeanor, reliable attendance, and the ability to handle invoices and payments with precision.

Responsibilities include scheduling, conflict resolution, cash handling, and outbound calls to coordinate repairs and recalls. The team promotes growth, benefits, and a supportive culture in a family-like environment.