Part-Time Customer Experience Teller

Fifth Third; Big Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank in Big Rapids, MI is seeking a part-time CSR/Teller to provide excellent customer service and seamless referrals to bankers and partners. You will handle daily office tasks, maintain policy-compliant processes, and protect customer information with integrity and discretion.

The role emphasizes trust, professional conduct, and scheduling flexibility while supporting a busy branch environment. The company highlights inclusive culture and customer-focused banking excellence.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience preferred.
• Ability to interact confidently with the public and maintain a professional appearance.
• Understanding of retail banking policies and procedures.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners as needed.
• Handle daily office tasks and support platform team operations to ensure smooth service.
• Refer customers to Bankers and partners for consultative conversations and follow up on questions.

Skills

Customer service

Cash handling

Public interaction

Policy adherence

Judgment

Education

High school diploma/GED

Job description

Fifth Third Bank in Big Rapids, MI is seeking a part-time CSR/Teller to provide excellent customer service and seamless referrals to bankers and partners. You will handle daily office tasks, maintain policy-compliant processes, and protect customer information with integrity and discretion.

The role emphasizes trust, professional conduct, and scheduling flexibility while supporting a busy branch environment. The company highlights inclusive culture and customer-focused banking excellence.