Part-Time Customer Experience Specialist – Growth & Perks

Ashley-Furniture-Homestore; Avon (MA); On-site; USD 22,000 - 28,000; Part time

Job summary

United Furniture is seeking a Part-Time Customer Service Representative to join our Avon, MA location. You will manage customer orders, process payments, and provide showroom support, delivering friendly service in person and over the phone.

Responsibilities include processing orders, scheduling deliveries, maintaining order status, and assisting the Office Manager. Strong communication, computer skills, and cash handling are essential.

Qualifications

• High School Diploma or GED required.
• Strong verbal communication and listening skills.
• Proficiency with computers and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Enter customer orders into the system accurately and completely.
• Process payments to proper accounts.
• Maintain security of cash and other legal tenders.
• Prepare daily deposits in accordance with company policies and procedures.
• Answer incoming calls and respond to customer inquiries in a timely and professional manner.
• Schedule deliveries that are convenient for customers and in compliance with company procedures.
• Maintain open orders and communicate order status with customers.
• Complete daily reporting requirements.
• Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance.
• Support the Office Manager with additional duties as needed.

Skills

Verbal communication

Microsoft Office

Cash handling

Multitasking

Team player

Education

High School Diploma or GED

Job description

United Furniture is seeking a Part-Time Customer Service Representative to join our Avon, MA location. You will manage customer orders, process payments, and provide showroom support, delivering friendly service in person and over the phone.

Responsibilities include processing orders, scheduling deliveries, maintaining order status, and assisting the Office Manager. Strong communication, computer skills, and cash handling are essential.