Customer Service Associate – Furniture Showroom & Orders

Regency Management Services; Avon (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discount cards

Growth opportunities

Recognition programs

Supportive team environment

Job summary

Regency Management Services is hiring a part-time Customer Service Representative in Avon, MA. The role involves entering orders, processing payments, scheduling deliveries, and maintaining showroom displays with a customer-friendly approach.

You will interact with customers in person and by phone, handling inquiries, deposits, and daily reporting while supporting the Office Manager. The position requires high school education, strong communication, and computer skills.

Qualifications

• High School Diploma or GED required.
• Strong verbal communication and listening skills.
• Proficiency with computers and Microsoft Office.
• Strong cash handling skills.
• Ability to calculate figures including discounts, percentages, commissions, and related transactions.

Responsibilities

• Enter customer orders into the system accurately and completely.
• Process payments to proper accounts.
• Maintain security of cash and other legal tenders.
• Prepare daily deposits in accordance with company policies and procedures.
• Answer incoming calls and respond to customer inquiries in a timely and professional manner.
• Schedule deliveries that are convenient for customers and in compliance with company procedures.
• Maintain open orders and communicate order status with customers.
• Complete daily reporting requirements.
• Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance.
• Support the Office Manager with additional duties as needed.

Skills

Verbal communication

Listening skills

Computer proficiency

Microsoft Office

Cash handling

Interpersonal skills

Problem-solving

Team player

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Regency Management Services is hiring a part-time Customer Service Representative in Avon, MA. The role involves entering orders, processing payments, scheduling deliveries, and maintaining showroom displays with a customer-friendly approach.

You will interact with customers in person and by phone, handling inquiries, deposits, and daily reporting while supporting the Office Manager. The position requires high school education, strong communication, and computer skills.